Is it legally permissible for a licensee to make a complaint against another for substandard services?

It is legally permissible for a licensee to make a complaint against another for substandard services if done in good faith. This means that the licensee believes the complaint is based on legitimate concerns regarding the quality of services provided. Good faith implies that the complainant is honest in their assessment and is not motivated by malice or ulterior motives, such as personal animosity or jealousy. By allowing complaints made in good faith, the regulatory framework encourages accountability within the profession and helps maintain high standards of care.

Making such complaints is intended to protect the public and ensure that veterinary services adhere to established professional standards. While a complaint should not be made frivolously or without substantial basis, there exists legal protection for those who bring forward genuine concerns. This approach ultimately supports the professionalism of the field and assists in addressing any issues that may arise in the provision of veterinary care.